To ensure pleasant circumstances throughout the hotel and to maintain good public order. Article 10 of the "TERMS AND CONDITIONS FOR ACCOMMODATION CONTRACTS"states, "The Guest shall observe the Rules and Regulations established by the Hotel, which are posted within the premises of the Hotel."Further, the SHINKOBE ORIENTAL HOTEL reserves the right to refuse or to cancel the occupancy of a room and/or the use of any other hotel facilities to any guest who fails to comply with the "Rules and Regulations"listed herein.

For Personal Safety:
1   Though the outside doorknob of every guest room locks automatically, you are requested to verify that the door is completely locked whenever leaving your room.
2  To ensure a speedy and safe evacuation in the event of fire or natural calamity, you are requested to refer to the instructions posted on the inside of your room door to acquaint yourself with the location of the "Emergency Exits"Closest to your room.
3
  Upon entering your room, please verify that the safety lock is set and that the door latch is in place. In the event someone seeks entry, it is strongly recommended that before opening the door you look through the scope set into the door to ensure that the visitor is someone known to you or else is someone who can properly be identified.
4
  You are requested to notify the Front Desk immediately in the event of any unusual occurrences or if any unidentified persons are seen to be loitering around.
5
  Meeting with visitors in your room is against hotel policy. For that purpose, please use the lobby or any of the public facilities of the hotel.
6
  Please fill in your name, address, telephone number, place of employment, and other miscellaneous information requested.
     
To Prevent Fire:
1   Other than those provided by the hotel, the use of heaters and/or cooking utensils is prohibited.
2   Ironing in guest rooms is not permitted.
3   You are requested to refrain entirely from smoking in bed or in any other place within the hotel where fire may occur.
4   Fireworks, incense sticks, candles, and other inflammable items are specifically forbidden to be used within the hotel.
     
Valuables:
    To prevent the loss of money, jewelry, or other valuables, it is strongly recommended that they are placed in the safety deposit boxes that are available from the "Front Desk"free of charge.
     
Unclaimed Articles:
  Except when there is a forwarding address or else specific instructions for their disposal have been received, unclaimed articles and laundry will be kept for a maximum of seven days. Following that time, articles and laundry remaining unclaimed will be handled in accordance with the laws of the Hyogo Police Department.
     
Payment of Hotel Charges:
1
  The hotel has the right to request a deposit upon checking-in.
2
  Bills presented for payment must be settled immediately.
3
  You are requested to show either your room key or your "Guest Identification Card"to hotel personnel when signing for food, beverages, or the use of special hotel facilities.
4
  With the exception of "Travelers Cheques,"no cheques will be accepted for payment or changed into currency.
5
  The hotel assumes absolutely no responsibility for the payment of such incidental guest expenses as shopping charges, tickets, taxi fares, or postage.
   
Miscellaneous:
1
  The following articles are forbidden in the hotel:
a. Animals and birds.
b. Gasoline, explosives, or any other inflammables.
c. Offensive smelling items.
d. Illegally owned guns and swords.
e. Excessively bulky objects.
f. Any substance or article whose possession and/or use is prohibited by Japanese law.
2
  Gambling and similar offenses against public order are prohibited. To avoid disturbing other guests, you are requested to avoid making loud noises or singing loud.
3
  Without the specific consent of the hotel management, you may use neither your room nor the lobby as an office, for private parties, or for any other such activity.
4
  The distribution of advertising material or solicitous literature is prohibited within the hotel.
5
  Without the specific consent of the hotel management.
6
  To maintain an attractive exterior appearance, it is against hotel policy for guests to display objects in windows or to hang items from them.
7
  Guests are requested to ensure they do not leave their belongings either in the lobby or in the corridors. Please note that slippers,"geta" Japanese wooden clogs, are not appropriate within the hotel. Umbrellas may either be placed in an umbrella box at the entrance or deposited in the check room.
8
  The ordering of meals and drinks which must be delivered from outside the hotel is not permitted.
9
  It is against hotel policy to go out of your room dressed in a "yukata"(a Japanese -style dressing gown) or wearing slippers.
10
  Except in the case of emergency or for unavoidable reasons, the use of emergency exits and entry into aras marked "Private"is not permitted
11
  Except with the specific consent of either their parents or guardians, minors are not permitted to stay at this hotel.
12
  You will be required to pay full compensation for:
a. Any and all damages you may inflict upon any part of the hotel.
b. Contamination for which you bear responsibility.
c. Any loss suffered by the hotel for which you bear responsibility.
13
  A service surcharge is added to all outside telephone calls made from your room. For your added convenience, there are public telephones located in the lobby on the fourth floor which you can place both domestic and overseas calls.
     

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